Frequently Asked Questions

Read BusinessExec & Limo’s frequently asked questions on our services.

  • How do I get hold of you? 
    • Please call 214-352-9700
  • Do you have a zero tolerance policy?
    • BusinessExec & Limo strives to protect public safety and has instituted a strict zero tolerance substance program. Drivers are strictly banned from using intoxicating substances when providing transportation services. If you believe your driver may be under the influence of drugs or alcohol, please have the driver END THE TRIP IMMEDIATELY. After the driver has ended the trip, please report any feedback directly by emailing info@irvingholdings.net.
  • Do you offer wheelchair accessible vehicles?
    • Yes, you must call in advance to ensure we have one available.
  • How do I file a complaint against a driver?
    • Dallas – Call 311 or call 214-670-3161, Love Field Airport – Call Love Field Airport Ground Transportation at 214-671-1297, DFW Airport – Call D/FW Airport Ground Transportation at 972-973-4078, Fort Worth – Call Fort Worth Ground Transportation at 817-392-6987
  • What are your rates?
    • BusinessExec & Limo offers flat rates for airport transfer and point-to-point trips based on vehicle type and zone pairs. Hourly rates are also available and depend on vehicle type and drive time. Rate information can be obtained online or by calling 214-352-9700